CRAFTER helps companies of any size in any industry to optimize and scale all processes that need customers or employees interactions

Bots help you scale your business

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24x7 Engagement

Leverage the 24x7 availability of a chatbot and stop missing customer engagement opportunities during the week-ends or when your offices are closed

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Get valuable insights

Let CRAFTER guide you in taking decisions that will translate in a steady growth. CRAFTER insights will let you see how your engagement efforts perform against clear KPIs

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Why settle for less?

Offer to your customers a first-class egagement experience. Integrate data coming from your legacy systems to guarantee your customers get fast, clear and precise answers to their questions

How it works

With CRAFTER, building a bot is as simple as chosing from a library the right brain, the one capable to handle your use-case, answer a survey and train the bot. A simple wizard will guide you through the process giving you the chance to test your bot before deploying it in production

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Continuous Optimization At No Additional Cost

  • Use the Professional Insights to improve your bot
  • Update the knoledge base and re-train your bot with one click
  • Deploy the newly trained bot in few minutes
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Your bot knows when your customer needs to talk to a real person

Despite our love for AI, we know that sometimes our customers need to have their conversation handled by a real human. CRAFTER can manage the handover of the chat to your agents supporting them during the conversation with suggestions on how to guarantee to your customer a first-class engagement experience

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Contact Information